HIGHLIGHTS OF THIS ISSUE:
- IMPORTANT ANNOUNCEMENT FROM CEO
- MANDATORY TRAINING REQUIREMENTS FROM HR
- COMMITTEE UPDATES
“The way a team plays determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime”
From the Desk of Rob Halfyard, CEO
Yay we did it!!!!!! – RFCSL achieved 100% on our CET Level 1, and Complex Needs Designation, Level 1. We all played a critical role in making this happen. RFCSL has the greatest bunch of employees that are completely dedicated to the success of our organization. Each one of you makes RFCSL PROUD!!!!
Commendations Specific to Quality Measures1 • QM 6.1.L1.1: RFCSL is commended for the excellent feedback from staff regarding their employment and the organization. Long-term staff (e.g., 20 years plus) speak to the high caliber of the staff; their commitment to individuals and the organization. Staff spoke of furthering their careers as well-advanced learning opportunities that makes RFCSL a wonderful place to call their daytime ‘Home’.
As many of you have heard by now, Eric Jensen, one of RFCSL’s founders has retired from his financial position with RFCSL effective June 30th, 2024. Eric was dedicated and passionate about his years as an involvement. Eric has made exceptional contributions and developed many close relations with the clients we support. On his days off many of the clients would ask me where Eric was and when would he be back in? Eric would always bring a little meaningful trinket from his vacations.
Prior to hanging up his retirement shingle, Eric fully trained Rakesh, Operations Manager, to understand every aspect of financial matters. Both Eric and I are very pleased to have Rakesh assume this very valuable position.
Having said that, Eric will remain as a volunteer consultant continuing to monitor and mentor Rakesh. RFCSL is very fortunate to have him in this critical volunteer role.
Please join me in wishing Eric the best retirement ever and thank him for his many years of dedication and passion to RFCSL.
Rakesh was promoted to Operations and Financial Manager. Rakesh, we are all confident that you will continue to excel in this role.
As the past year has been one of the busiest years ever with restructuring, training, revising the entire policies and procedure manual, preparing for the CET Certification, it’s time to slow down and enjoy the summer.
All of us at RFCSL, wishing each one of you, leaders, management, employees, subcontractors, guardians, clients and the list goes on, a beautiful fun filled summer.
Once again, thank you ALL for your continuous support and guiding RFCSL to be one of the top agencies in all areas.
OPERATIONS MANAGER’S CORNER
To our esteemed team of employees, subcontractors, and respite workers, we acknowledge and appreciate your unwavering dedication and robust work ethic. Your daily devotion forms the bedrock of our capacity to deliver outstanding services to our clients. Your enthusiasm and persistence are the propelling forces behind the triumphs of our organization. As you’re aware, we underwent a CET survey conducted by ACDS from May 7th to 9th, 2024. Owing to everyone’s concerted efforts and hard work, we accomplished a flawless score of 100%.
I’m delighted to announce that our new digital policy and procedures have been successfully finalized. I’m confident that you’ve received a link or a copy of it. It’s also readily available on our website for all employees and Permitted subcontractors. If anyone is encountering difficulties in accessing it, please feel free to reach out to me. Please remember, you’ll require your username and password to log in as staff or Permitted subcontractors.
Furthermore, I’m pleased to inform you that we are in touch with some financial advisors to provide their expert advice on how to save money smartly during this financially challenging period. Once I have more information and a date set up, I will update all of you. Our aim is to educate everyone about finance to enhance financial knowledge and build a better future for all – employees, Permitted subcontractors, and our clients.
As we forge ahead, our focus will persist on augmenting our operational efficiency and financial performance. We’re confident that with your ongoing hard work and dedication, we’ll achieve our goals.
Thank you for your relentless commitment and ceaseless efforts. Here’s to another triumphant quarter!
Sincerely,
Rakeshkumar Patel
From the desk of Kendra S. (HR. Manager)
Join us in CONGRATULATING Asmita Patel for reaching her five-year milestone, Jennifer Bater and Hetal Patel 10-year milestone and Jessamine Chuang 15-year milestone with our Community Access Program. Permitted Subcontractors Chris Roach for reaching his 5-year milestone with Resourceful Futures. Thank you, Asmita, Jen, Hetal, Jessamine and Chris, for all you have contributed over the years, it is individuals such as yourselves that have enabled us to continue to provide excellent service. THANK YOU!
As Part of Resourceful Futures Succession planning and continuous learning, changes have been made to our Mandatory Training Requirements for all Employees, Permitted subcontractors and Respite workers. Please see below for a list of all the mandatory training requirements.
- Non-Violent Crisis Intervention Prevention (CPI)
- Positive Behavior Support (PBS)
- Medication Administration: Part 1Vecova on-line, Part 2 Questionnaire and Part 3 Proficiency
- Emergency First Aid and CPR with AED
- Safe Bathing and Showering Training (Any Respite workers still requiring this training please contact kendral@resourcefulfutures.org to be enrolled)
- Client Advanced Care/ End of Life Care (Any Respite workers still requiring this training please contact Kendra kendral@resourcefulfutures.org to be enrolled)
- Abuse Prevention and Response Protocol (APRP) Training will start in Sept 2024
Open Futures Learning (Mandatory learning modules are listed below at any time any Employees, Permitted subcontractors or Respite workers are encouraged to complete as many of the learning modules that are available)
- Abuse Prevention (Long Version)
- Boundaries
- Challenging Behaviors
- Intensive Interactions
- Person-Centered Approaches, Thinking and Planning
- Understanding and Promoting Rights
- Active Support
- Growing Older
- Infection Control
Kendra HR Manager
Coordinators Corner
“Summertime is always the best of what might be.”
Thank You for your ongoing support and dedication . YOU ALL encompass a willingness to go the extra mile to ensure our folks have a wonderful quality of life!
To all permitted subcontractors and respite workers, when arranging activities outside of Calgary, ensure you have reached out to one of the coordinators to get consent for the individual to travel from guardians/parents and consent for additional funds.
Reminders to complete updates on the individual goals at the end of the month and add the activities to their monthly calendar on ShareVision.
Please go through your individual’s ShareVision and add or delete information. If you require assistance, please reach out to one of us. Shelly-shellyn@resourcefulfutures.org 587-747-1186,
Linda-lindaw@resourcefulfutures.org 587-747-1183,
Tracy-tracyd@resourcefulfutures.org 587-747-1187.
Please send in a copy or upload a copy of the individuals’ prescriptions to ShareVision.
Enjoy the rest of the Summer!
Thank You
Shelly, Linda and Tracy
COMMUNITY ACCESS PROGRAM
Over the last 3 months there were several events that took place. We celebrated Easter, Mother’s Day, Father’s Day, Mental Health Awareness, and National Indigenous Month. During these events we completed an easter egg hunt, gave flowers to the moms and baseball caps to dads.
In May, we celebrated all the moms and mom-like figures at RF. Showing our thanks and gratitude to everything they do here at Resourceful. A fresh rose was given to each of the amazing women here at Resourceful.
June was a special month as we had our ‘RF Taste of The World’ fundraiser. During the event we saw presentations from Afghanistan, India, Africa, Philippines, and Canada. There was traditional dancing from all nations, indigenous drumming, and Metis Red River Jig. Following the presentations traditional dishes were served in a buffet style. So many flavours from all around the world; including Jollof rice from Africa, Pancit from Philippines, Chai from India, Manto from Afghanistan, and Bannock from Canada just to name a few of the many dishes prepared.
In this month as well, we gave a special thank you to all the fathers and father-like figures here at resourceful gifting each of the men with a ballcap.
June was a very busy month including the celebration of National Indigenous Day. There were a few events that clients attended downtown that included demonstrations of Indigenous dance/powwow, and drumming. A few of our clients also attended a special dance lesson at the Central Library, learning how to do traditional Métis jigging.
It’s been a very busy few months as we have kickstarted our summer season and everyone is looking forward to the warmer weather!
A special thank you to EVERYONE for the support and contributions to the cultural festival, and for ALL the committees helping with organizing the events, as well as keeping us all safe.
Please give a warm welcome to our new staff: Ayen M. (CDW)
Guien, Sam & Sharon with DEISC
Goshiphil & Afghan rice…
ERC CORNER
Food Pantry
Please submit a written list of items to an ERC member if you would like something for your household. Remember that these items are for RFCSL staff. ERC will be posting a request list in the staff room soon!
Employee of the Month
March 2024 – Adele S.
April 2024 –Hanifa O.
If you have any news, suggestions, kudos, thank you message or thoughts, please let Sharon C. know in person, by phone at (587) 747-1189 or by email at sharonc@resourcefulfutures.org. Thank you and hoping to hear from you very soon.
Happy Reading!
