HIGHLIGHTS OF THIS ISSUE:
• MESSAGE FROM CEO
• EMPLOYEE AND CLIENT OF THE MONTH
• CLIENT APPRECIATION GALA 2023
“Don’t let yesterday take up too much of today.”
From the Desk of Rob Halfyard, CEO
I hope each one who celebrated Thanksgiving enjoyed yourself immensely and reflected on all the great things you are grateful for.
For me personally, I have taken some time to reflect on the past, present, and future of Resourceful Futures. I believe I am right where I need to be at this moment in time in my CEO position. I am very grateful for everything I have learned over the years from the clients we serve, their guardians and family members, frontline support staff, permitted subcontractors, the leadership team, management/Board members of RFCSL, and all internal/external committees and stakeholders.
Over the past few months, RFCSL has been undergoing many exciting operational changes. It was my greatest pleasure coordinating engagement meetings with all areas of our stakeholders and highlighting some of the exciting changes and our direction moving forward.
Everyone’s continued support inspires all of us at RFCSL to extract best practices from these engagement opportunities that ultimately assist us to move forward with a focus on achieving superior outcomes for the primary purpose of RFCSL following our motto: Nothing About Us, Without US.
On Friday, October 13th, 2023, RFCSL hosted a client Gala for the very first time. It was an amazing celebration. I would like to extend my sincere gratitude to the committee members, and all the employees who volunteered much of the off-duty time to make this event a huge success.
I look forward to your ongoing support and engagement meetings that inform RFCSL of the work we do and ideas we should consider that support our strategic goals and outcomes.
From the desk of Rakesh P.
I am pleased to announce that RFCSL has created a new position, which is Operations Manager, and I have been appointed to fill this role. I am very excited to work with all of you to improve our clients’ services with dedication and excellence.
As the Operations Manager, I will be responsible for overseeing the daily operations of our company, ensuring that our processes are efficient, effective, and compliant with the highest standards of quality and professionalism. I will also be working closely with the Senior Management team to develop and implement strategic plans and initiatives that align with our Mission and Vision.
I have been working at RFCSL for over 11 years, starting as a front-line staff to a coordinator position. During this time, I have gained valuable experiences and knowledge in various aspects of our business, such as client relations, ISP meetings, problem-solving and leadership skills, and other training. I have also developed strong relationships with many of you and I appreciate your support and collaboration.
I look forward to working with you in this new capacity and I am confident that together we can achieve great results for our company and our clients.
From the desk of Kendra S.
The past couple of months have been busy reviewing and modifying HR Policies. It is my intent to assist with streamlining and removing redundancies to create more effective and efficient practices. Most importantly, I have the opportunity in this role to work with all our amazing employees and permitted subcontractors.
It gives me great pleasure to highlight some incredible achievements: Join us in a big CONGRATULATIONS to Josef D. (Community Access employee), Christina Redding, Mark Boland, and Rio Milo (Permitted Subcontractor) for reaching a ten-year milestone with Resourceful Futures. Thank you, Josef, Christina, Mark, and Rio for all that you have contributed over the years.
Special thank you to Amber G and Nyawar P for giving your time and support to our individuals during the Gala, your kindness and dedication sure made a difference to all. Thank you for making everyone look and feel beautiful for their special night.
It is amazing individuals like yourselves that have enabled us to continue to provide Excellent Service.
Hoping you all had an enjoyable long weekend celebrating Thanksgiving with loved ones.
Fall has come upon us, and the weather will be getting colder. Please make certain that your individual is dressed for the weather.
We have been doing some home visits over the summer and will continue to do more in the fall. We will reach out to you in the middle to late October to schedule. Public guardians also want to have home visits, they may be coming with us, as well.
Please check the date of your fire extinguishers. The date is located on the bottom of the tank. A fire extinguisher has a 10-year life span. As an example, the date on my tank is 2015, I will buy a new one in 2025.
The Flu/COVID vaccine clinic was held last October 12, 2023, at the office. Thank You to the wonderful people at Buffalo Run Pharmacy.
If you have questions or concerns, please do not hesitate to contact us.
-Shelly, Tracy, and Linda
COMMUNITY ACCESS PROGRAM NEWS
It has been an extremely exciting time here at Resourceful Futures over the past couple of months. We ended July with our ‘End of the Year’ party at Prairie Winds Park. The weather was perfect with a spectacular water fight amongst staff and clients; followed by lunch and cake to end it off.
During the months of August and September the weather was exceptionally good to us, and it allowed our clients to go out and explore our beautiful city. Clients were able to explore the downtown area, and even meet some professional musicians at Devonian Gardens. During September, the clients participated in the Resourceful Futures Bowling Tournament and won trophies and prizes for their efforts. We also took the time to celebrate Orange Shirt Day on September 29th for the National Day for Truth and Reconciliation. A special thank you to our worker Jennilyn for creating a thoughtful presentational video to our clients on what Orange Shirt Day represents; and we paid our respects to the indigenous community. There were also some internal changes within the leadership team. Please give Congratulations to Guien who has moved into the Program Coordinator position and Sam as the new Assistant Team Leader. We are happy and excited to provide these positive changes within RFCSL.
October was a remarkably busy month in preparation for our very first Client Appreciation Gala that took place on Friday October 13th. It took a lot of hard work and dedication from the staff involved to make this a reality, so we would like to give a special thanks to the Social and Client Relations Committees, as well as those who volunteered their time to help. It was really a spectacular evening filled with love, laughter, and amazing company.
As we reflect on the previous months, we are exceptionally grateful and appreciative of the continued dedication of our staff, and the enthusiasm they bring to our clients in creating memorable moments.
‘Nothing About Us Without Us’
Program Coordinator and Team Leaders
EMPLOYEES OF THE MONTH 2023
July – RAJ G.
August – JESSAMINE C.
CLIENTS OF THE MONTH 2023
July – HAMED D.
August – JERRY P.
If you have any news, suggestions, kudos, Thank You’s or thoughts, please let Sharon C. know in person by phone at 587-747-1189 or by email at firstname.lastname@example.org. Thank you and remember that YOUR contribution is what makes the newsletter interesting and fun.